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Wahanaya Team · 15 days ago

DMT Brings Back Online Appointments at Narahenpita From Nov 2 — Will It Actually Kill the Queue?

The Department of Motor Traffic says its online appointment portal at the Narahenpita office comes back from November 2, covering registration, ownership transfers and technical inspections. The old system was pulled before, and anyone who's queued outside Narahenpita before 6am knows why people are skeptical it'll stick this time. Supporters say a working booking slot beats standing in a line for four hours, especially for anyone traveling from outside Colombo just for a transfer. Critics say past online slots filled within minutes of opening, broker-linked accounts grabbed the good times, and ordinary people ended up back in the physical queue anyway. If you've used a DMT appointment system before — this one or an earlier version — did it actually save you time, or did you still end up waiting? And if slots get grabbed instantly again, what's the fix: more staff, a lottery, or scrap the online system altogether? ඔයාට කලින් මේක පලයක් වුණාද, නැත්නම් කාලෙම නාස්ති වුණාද?
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