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Wahanaya Team · 6 days ago

DMT Needs an Appointment for Everything Now — Will District Offices Cut the Queue?

This week DMT made prior appointments mandatory for every one-day service — new registrations, ownership transfers, licence work — booked only through dmtappointments.dmt.gov.lk. At the same time, general (non-one-day) transfer paperwork can now be filed at district and divisional secretariat offices in places like Gampaha, Kurunegala, Hambantota, Anuradhapura and Jaffna, not just at Narahenpita. One side: this is overdue decentralisation. People outside Colombo shouldn't have to travel for a basic transfer, and appointments should kill the 4am queue culture outside the head office. The other side: an appointment system just moves the bottleneck online. If the booking site crashes or slots fill up weeks ahead — like one-day licence printing has before — you've added a digital queue on top of the physical one, with no guarantee district staff are trained for the extra load yet. Has anyone actually booked a slot or used a district secretariat for a transfer since this changed? Did it save you a trip, or just add a new website to fight with? DMT එකේ වැඩකට දැන් appointment එකක් ගන්න ඕන කියනවා - ඔයාලගේ දිස්ත්‍රික් කාර්යාලයේ try කරලා තියෙනවද? මොකද වුණේ?
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