DMT's Appointment System Is Back — Will It Actually Kill the Queues This Time?

The Department of Motor Traffic brought back its online appointment system on November 2 for the Narahenpita office, covering new registrations, ownership transfers, and licence matters, after an in-person free-for-all packed its halls for months. One-day services now need a slot booked in advance through the DMT portal or by phone, while general services stay walk-in. Supporters say this is the only real way to cut hours-long queues and stop the 6am rush for a number. Skeptics point out that past booking systems jammed within minutes of opening, with people claiming slots vanish instantly, fueling suspicion that brokers or bots are grabbing them to resell while ordinary owners are back to waiting. Some also ask why this keeps getting switched on and off every few months instead of just staying permanent. Has anyone actually landed a slot since November 2, or did it fill up the same day? If you used the system before it was pulled, did it really cut your wait, or just move the same queue online? ඔයාලා try කරලා slot එකක් ගන්න පුළුවන් උනාද, නැත්නම් කලින් වගේම පරක්කුද?