PickMe and Uber tuks have zero state oversight — does that worry you?

The National Transport Commission got legal power to regulate three-wheelers back in 2023, but industry voices say a proper rulebook for app-based rides still isn't in place. Right now PickMe, Uber and the rest set their own fares, vetting and safety standards — there's no state body checking GPS data, driver backgrounds or how complaints get handled. One side says this is overdue: street three-wheelers must run meters and face RMV checks, so why do app rides get a free pass on fare caps and driver accountability, with no 24-hour complaint line that can actually fine anyone? The other side says the apps already self-police well enough through ratings, tracking and in-app payment records, and that "regulation" in Sri Lanka usually just means new fees and delays without fixing the real problem — a few bad drivers on either side, meter or app. If you ride these apps or drive for one, has anything actually gone wrong that regulation would have caught — a fare dispute, a safety issue, a driver dropped with no explanation? Tell us what actually happened, not just what you assume. ඇප් එකෙන් ගියාම ආරක්ෂාව ගැන හිතෙනවද, නැත්නම් මීටරයම හොඳයිද?